FAQs
Answers To Common Questions
FAQs
Answers To Common Questions
Aurora Lamp Questions
Aurora Lamp Questions
The Aurora Cube and Dome are both capable of covering the majority of a large room with their mesmerizing Northern Lights display. The Aurora lamps create a calming and immersive atmosphere in any space.
Aurora lamps aid in anxiety reduction by creating a calming and immersive atmosphere through soft, diffused light. The incorporation of soothing colors, such as blues and greens, aligns with color psychology principles known for their calming effects. The mesmerizing Northern Lights display serves as a visually captivating focal point, offering a brief mental escape from stressors. With adjustable settings allowing for personalized brightness and color preferences, these lamps provide a flexible tool to create a comfortable and serene environment.
Overall, the ambient display and promotion of relaxation make Aurora lamps a potential element in managing anxiety, recognizing that individual responses may vary, and seeking professional advice is advisable for those experiencing significant anxiety.
Both the Aurora Cube and Aurora Dome offer a versatile selection of 16 colors that can be effortlessly changed using the included remote control. This allows you to customize the ambiance to your liking with ease.
Both Lamps offer four modes, including soothing fade, vibrant dance, tranquil static, or a captivating flash.
Yes, you can easily adjust the brightness to your preference, enabling you to create the perfect ambiance for any occasion or mood.
The Aurora Cube and Dome are both capable of covering the majority of a large room with their mesmerizing Northern Lights display. The Aurora lamps create a calming and immersive atmosphere in any space.
Aurora lamps aid in anxiety reduction by creating a calming and immersive atmosphere through soft, diffused light. The incorporation of soothing colors, such as blues and greens, aligns with color psychology principles known for their calming effects. The mesmerizing Northern Lights display serves as a visually captivating focal point, offering a brief mental escape from stressors. With adjustable settings allowing for personalized brightness and color preferences, these lamps provide a flexible tool to create a comfortable and serene environment.
Overall, the ambient display and promotion of relaxation make Aurora lamps a potential element in managing anxiety, recognizing that individual responses may vary, and seeking professional advice is advisable for those experiencing significant anxiety.
Both the Aurora Cube and Aurora Dome offer a versatile selection of 16 colors that can be effortlessly changed using the included remote control. This allows you to customize the ambiance to your liking with ease.
Both Lamps offer four modes, including soothing fade, vibrant dance, tranquil static, or a captivating flash.
Yes, you can easily adjust the brightness to your preference, enabling you to create the perfect ambiance for any occasion or mood.
Shipping & Order Questions
Shipping & Order Questions
At the moment, our demand is exceptionally high due to a special sale. Consequently, we are committed to delivering all orders within 6-10 days, following a carefully structured process:
Day 1: Order processing
Day 2: Quality control
Day 3-5: Packaging & Labelling
Day 6-10: Shipping & delivery
We understand that waiting is not always enjoyable, but we assure you that the quality and the discount you receive are worth the wait. Thank you for your patience!
After we finish processing your order, we will notify the delivery service and send you a track and trace code via email. This code allows you to closely monitor the progress of your order. Simply enter your tracking number on our tracking page to view the current status.
If you haven't received your track and trace code, please check your junk mail folder. If it's not there, use the contact form to reach out to us, and we will promptly send you the code.
You have 30 days to return your order from the date of delivery if you are not satisfied. To initiate a return, please contact us at admin@auroralight.co.uk and send us photos of the product to show its condition, along with your order number and reason for return. Our customer service team will respond promptly within 48 hours and guide you through the return process.
Only the costs for the return shipment will be charged to the customer. Information about shipping costs can be found on the website of your transport service provider. If you exercise your right of withdrawal, the product must be returned with all included accessories and, if possible, in its original condition and packaging.
To exercise this right, please always contact us first at admin@auroralight.co.uk. We will then refund the purchase amount within 7 business days of receiving your return, provided the product was returned in good condition.
In the unfortunate event that your order is not in perfect condition upon arrival, please contact us immediately at admin@auroralight.co.uk. Kindly include your order number, along with clear photos and a description of the issue or damage. Specify whether you would prefer a full refund or a replacement.
Our dedicated customer support team will promptly assist you within 48 hours to address the situation.
At Aurora, we prioritize our customers' security by exclusively partnering with SSL certified providers. With this measure in place, we ensure a worry-free shopping and payment experience. Rest assured that when you shop with us, you can trust the safety and security of our platform.
Any More Questions?
Submit A Contact Form Below...
At the moment, our demand is exceptionally high due to a special sale. Consequently, we are committed to delivering all orders within 6-10 days, following a carefully structured process:
Day 1: Order processing
Day 2: Quality control
Day 3-5: Packaging & Labelling
Day 6-10: Shipping & delivery
We understand that waiting is not always enjoyable, but we assure you that the quality and the discount you receive are worth the wait. Thank you for your patience!
After we finish processing your order, we will notify the delivery service and send you a track and trace code via email. This code allows you to closely monitor the progress of your order. Simply enter your tracking number on our tracking page to view the current status.
If you haven't received your track and trace code, please check your junk mail folder. If it's not there, use the contact form to reach out to us, and we will promptly send you the code.
You have 30 days to return your order from the date of delivery if you are not satisfied. To initiate a return, please contact us at admin@auroralight.co.uk and send us photos of the product to show its condition, along with your order number and reason for return. Our customer service team will respond promptly within 48 hours and guide you through the return process.
Only the costs for the return shipment will be charged to the customer. Information about shipping costs can be found on the website of your transport service provider. If you exercise your right of withdrawal, the product must be returned with all included accessories and, if possible, in its original condition and packaging.
To exercise this right, please always contact us first at admin@auroralight.co.uk. We will then refund the purchase amount within 7 business days of receiving your return, provided the product was returned in good condition.
In the unfortunate event that your order is not in perfect condition upon arrival, please contact us immediately at admin@auroralight.co.uk. Kindly include your order number, along with clear photos and a description of the issue or damage. Specify whether you would prefer a full refund or a replacement.
Our dedicated customer support team will promptly assist you within 48 hours to address the situation.
At Aurora, we prioritize our customers' security by exclusively partnering with SSL certified providers. With this measure in place, we ensure a worry-free shopping and payment experience. Rest assured that when you shop with us, you can trust the safety and security of our platform.